Frequently Asked Questions
How much time delay does my Omnia have? (not counting the Diversity Delay in the EXi styles)
For the original Omnia.FM/HOT, Omnia-3, Omnia-5EX, Omnia-6: The short answer is "Not enough to drive your DJ's crazy!"
We have measured the delay from the input to any output at approximately 9 ms on the Omnia-6 EX. (the Omnia-3 and OmniaONE will be somewhat less and the Omnia-6 EXi slightly more) This is enough for a slight voice-character coloration to be audible to the person speaking, but not enough to be a problem for talent monitoring off the air.
After adjusting this setting, most talent gets used to the "new sound" within a few breaks.</p>
Note: If there is additional delay added to the air chain, such as from a Digital STL (especially a codec based STL), the cumulative delay may become excessive and cause discomfort for the on-air talent. Real-world tests have determined that a slight echo may begin to be heard at about 15 ms, and anything above 25-30 ms is usually too annoying to talent monitoring off the air.</p>
For the Omnia.11: The short answer is "Too much for your DJ's to monitor directly from the FM or HD channel outputs". About 30ms. BUT...The DJ's can use the special low-delay DJ output instead (depending on your system). This can be routed to any of the Omnia.11's outputs in the appropriate submenu of the Output menu.
Can my older Unity2000, Original Omnia.FM, Omnia.FM HOT or Omnia-3 be upgraded to an OmniaONE, Omnia-5EX, Omnia-6, Omnia-9 or Omnia.11?
No. The hardware platform and chassis are different and these units cannot be physically upgraded to the latest platforms.
There was a power outage, power surge or lightning hit at my site and now my Omnia powers up but won't boot up normally. Is there anything I can do?
If the unit still has power and you can see text on the screen it is possible that the rear panel PCMCIA software card (except OmniaONE which has no card) has become corrupted. Please note that there may be other hardware damage from the surge to other components that may require a trip in for repair. Please Contact Omnia Support for assistance. They can arrange to send you a new software card to try or they can give you an RA number to send the unit in for repair.
You can email Customer Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill out the online form here: http://www.telosalliance.com/contact/
Where can I find the serial number on my Omnia?
The serial number is located on a small barcode sticker on the rear panel of most units. Most serial numbers start with 4 numbers followed by 2 or 3 letters and then 4 more numbers. For example here is the serial number for an Omnia-3: 4300BQ2625. The OmniaONE uses the format: 0218xyyyy and the Omnia.11 uses the format: 0279xyyyy.
Products that have a built-in Ethernet interface will also have a similar barcode sticker that begins with 0050c. This is the unit's MAC address.
More Articles...
- My Omnia is locked, what is the factory default password?
- Where can I download the latest software for all the Omnias and the remote control software for those Omnia models that require it?
- Will the presets from my older Omnia work as starting points in the newer Omnia I just purchased?
- Are all of the output jacks on my Omnia active simultaneously?
- Can I download a copy of the manual for my Omnia?
- How can I help protect my Omnia equipment from power surge or lightning damage?